Frequently Asked Questions

1. Are your pain relief products safe to use at home?
For information regarding our shipping timings, visit out Shipping Terms page.

2. Are your pain relief products safe to use at home?
Yes! All our products—like our neck massager and warm relief belt—are designed for safe, at-home use. They are non-invasive, easy to use, and based on common therapeutic principles such as heat therapy and muscle stimulation.

3. How do your glow-in-the-dark or luminous items work?
Our glowing jewelry absorbs light during the day (sunlight or indoor lighting) and emits a soft, magical glow in the dark. For best results, charge the item under light for about 30 minutes.

4. Can your products help with period cramps or back pain?
Definitely. Our Warm Relief Belt is a customer favorite for menstrual pain, lower back tension, and stomach discomfort. The adjustable heat setting offers soothing comfort right where you need it.

5. Do you offer returns or exchanges?
Yes—we want you to feel confident in your purchase. We offer a hassle-free return policy within 30 days for unused products in original condition.